Privacy Policy - 25/03/2024

At Les-Ailes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website (the “Site”).

Information We Collect:

  1. Personal Information: When you place an order on our Site, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

  2. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on the Site.

How We Use Your Information:

  1. Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you about your orders, and provide customer support.

  2. Improving Our Services: We may use non-personal information to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information to improve our products and services.

  3. Marketing and Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and other marketing communications. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

Disclosure of Information:

  1. Service Providers: We may disclose your personal information to third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These third parties are contractually obligated to use your personal information only for the purpose of providing services to us and are bound by confidentiality obligations.

  2. Legal Compliance: We may disclose your personal information when required by law, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your personal information and to receive a copy of your personal information in a structured, machine-readable format. To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. We encourage you to review this Privacy Policy periodically for updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by mail at info@les-ailes.eu.

By using our Site and providing your personal information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.